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Privacy Policy


The present Personal Data Protection Policy, hereinafter " Policy " intends to inform you about the following points :

1 - The commitments adopted by CEETRUSPORTUGAL - REAL ESTATE, S.A., regarding the Protection of Personal Data, under the terms and in accordance with Regulation (EU) 2016/679, on the protection of individuals with regard to the processing of Personal Data and the free movement of such data. These commitments are adopted on the basis of the General Data Protection Regulation, hereinafter "RGPD";


2 - About the way in which CEETRUSPORTUGAL - REAL ESTATE, S.A., treats your Personal Data, in particular the Personal Data obtained in a digital way, namely, through websites, social networks, applications or any other platforms.


"Personal Data" - is any information related to the Data Holder and that allows him to identify himself.

"Holder of the Data" - any identified or identifiable individual to whom the Personal Data are associated. The individual may be identifiable or identified, directly or indirectly, namely, through name, civil or fiscal identification number, location data, online identifiers (such as IP addresses and logs). Identification can also be made through physical, physiological, genetic, mental, economic, cultural or social identity factors. The user of the website, applications and digital platforms considers himself as Data Holder in relation to CEETRUSPORTUGAL - REAL ESTATE, S.A., .

"Controller" - internal entity of CEETRUSPORTUGAL - REAL ESTATE, S.A., . which defines the objectives and means of Personal Data Processing.

"Subcontractor" - an entity external to CEETRUSPORTUGAL - REAL ESTATE, S.A., . which processes Personal Data on behalf of the latter.

"Processing" - any operation carried out within the scope of the Personal Data, through automatic means or not, such as collection, recording, organisation, structuring, storage, adaptation or alteration, recovery, consultation, use, disclosure by transmission, dissemination or, alternatively, availability, harmonisation or association, restriction, elimination or destruction. Processing of Personal Data is also considered any other operation envisaged under the RGPD.


CEETRUSPORTUGAL - REAL ESTATE, S.A., guarantees the complete protection of Personal Data in accordance with the RGPD rules, with regard to all the procedures and obligations provided therein, especially with regard to the Processing of Personal Data of users of websites, applications and digital platforms (e.g.: visitors, customers, potential customers, etc.).


A personal data protection officer has been implemented internally, who is responsible for ensuring compliance and adaptation to RGPD standards.

The Personal Data Protection Officer, in accordance with the RGPD and the internal policies adopted by CEETRUSPORTUGAL - REAL ESTATE, S.A., is responsible for informing and advising on the requirements and applicable, as well as for monitoring the compliance of these requirements and the way Ceetrus operates, cooperating and acting as preferential contact with the competent Supervisory Authorities.


CEETRUSPORTUGAL - REAL ESTATE, S.A., has developed and implemented tools and procedures with the objective of guaranteeing the effective protection of Personal Data.

CEETRUSPORTUGAL - REAL ESTATE, S.A., has adopted and implemented several internal policies and procedures in order to raise the awareness of its employees, suppliers and partners regarding the protection of Personal Data, providing them with training and operational guidance regarding the fulfillment of the RGPD, always following the conformity of these procedures.

CEETRUSPORTUGAL - REAL ESTATE, S.A., has implemented internally a specific training program with the objective of sensitizing and training all its employees regarding these matters.


Processing of Personal Data

CEETRUSPORTUGAL - REAL ESTATE, S.A., undertakes to treat your Personal Data in accordance with the following principles:

Your Personal Data are processed legally, impartially and transparently, thus guaranteeing the principles of legality, impartiality and transparency;
Your Personal Data are collected and processed for specific, explicit and legitimate purposes, and are not processed in a way that diverges from and is incompatible with the purposes for which they were collected, thus guaranteeing the principle of purpose limitation;
Your Personal Data are collected and kept adequate, relevant and limited to what is strictly necessary,


What are cookies?

Web sites, applications and digital platforms may use cookies or similar technologies to enhance your browsing experience. Cookies constitute information stored on your personal equipment about the sites you visit. Sometimes they are stored in a simple text file, accessed by a server that reads and records the information.

Sites can only read and write cookies held by them.

Our use of cookies

When you browse our sites, we use cookies to "recognize" your browser, only during your visit ("session cookie") or during all your visits ("permanent cookie"). On our site, cookies are used for the following purposes:

For technical reasons (identifying sessions, maintaining settings or shopping carts, etc.) to, for example, adapt the presentation of the website, application or digital platform to your device;
For statistical analysis and online traffic management purposes, for example, to improve the usability of a website, application and digital platform and the relevance of our services;
To redefine your target audience and provide you with marketing content on other websites;
For geolocation purposes when using specific functions, such as recommendations for store addresses and products available at the nearest point of sale.

Other cookies

Third Party Cookies

If authorized in your cookie settings (see the cookie settings section below), third parties (advertising agencies, internet analytics companies, etc.) will set/read cookies when you browse our website, applications and digital platforms.

The use of these cookies is governed by our privacy policies.

These cookies are used by these companies, throughout the life of the cookies, to determine and distribute relevant advertising content, reflecting their primary interests based on their knowledge of your browsing habits on our website, applications and digital platforms.


Social networks

To allow you to share content or comments about our products and/or services, our website, applications and digital platforms may include social networking components (buttons, plug-ins, etc.).

These components are used by social networks to record your browsing habits and will only work if your browser is connected to the social network in question (but you don't have to have used the "share" button, for example).

The social networks you use determine the terms governing their use of the information they obtain and CEETRUSPORTUGAL - REAL ESTATE, S.A. has no control over the use of this information. We recommend that you consult the respective privacy policies, which will specify how you use this data and the actions you can take to increase account confidentiality.


Shared devices

Since cookies are connected to the device and the browser used, it is not possible to determine the identity of the device user. Thus, some services and advertising offered on this device may not correspond to its use (the settings/browsing habits of other users of the device may influence the content offered).

You can choose the level of confidentiality of your device when deciding who can use it (persons authorized to access the device) and changing its settings (in particular, cookie settings).

Cookie settings

You can change your cookie settings at any time and several options are available, as described below.

The settings you choose may affect your browsing experience and the operation of some services that require the use of cookies. In this regard, we reject any liability for the consequences arising from the limited operation of our services caused by the deactivation of cookies on your device (inability to set or read a cookie).

Computers (PC)

You can manage cookies through various options in your browser settings to allow or block cookies, in general or for specific actions, at any time. Cookies are managed differently in each browser.

Visit your browser link to learn more:
  • Managing cookies in Google Chrome:
  • Managing cookies in Internet Explorer:
  • Cookie management in Mozilla Firefox:
  • Managing cookies in Safari:
  • Managing cookies on Edge:

For all other devices (smartphones, tablets, smart devices), see the help menu in your browser.

Other tools

In addition to the above solutions, third party companies have developed tools (browser plug-ins or add-ons) to manage the collection and use of cookies.

I change my preferences


CEETRUSPORTUGAL - REAL ESTATE, S.A., has implemented all the appropriate technical and organisational measures to ensure a level of security of Personal Data appropriate to the risk and, in particular, to protect Personal Data against destruction, loss, alteration, unauthorised disclosure or accidental or illegal access.

The same level of protection is contractually imposed by CEETRUSPORTUGAL - REAL ESTATE, S.A., to its Subcontractors.

Any CEETRUSPORTUGAL - REAL ESTATE, S.A. employee who, during his or her work, may have access to his or her Personal Data shall keep them strictly confidential.


You may, at any time, in accordance with the applicable rules regarding the protection of Personal Data, exercise your rights of access, rectification, deletion and transfer of your Personal Data as well as your rights to restrict and object to the Processing of your Personal Data.

You also have the right to object to the Processing of your Personal Data for the purposes of marketing law and thus ask to stop receiving promotional communications from CEETRUSPORTUGAL - REAL ESTATE, S.A., and/or other Ceetrus entities, at any time.

When the Treatment is based on your express authorization, you have the right to withdraw your authorization at any time.

To do so, you must submit your request at our branches, by e-mail to sent with acknowledgment of receipt or by registered written letter to 'Patrícia Cardoso, Departamento Financeira e Legal - CEETRUSPORTUGAL - REAL ESTATE, S.A - Travessa Teixeira Júnior, nr.1, 1300-553 Lisboa'.

The request addressed by the client will be evaluated and answered by CEETRUSPORTUGAL - REAL ESTATE, S.A, within a maximum period of 30 days.

To enable us to respond to your request, you must provide us with the following necessary identification data: name, surname, e-mail or address and any other information necessary to confirm your identity.

You also have the right to complain to the Supervisory Authority in case of violation of the rules applicable to the protection of Personal Data, in particular the RGPD.


CEETRUSPORTUGAL - REAL ESTATE, S.A., collects personal data of children from 4 years of age only with the authorization of their legal representative and only for the purpose of registration in children's activities and punctually for participation in hobbies.

CEETRUSPORTUGAL - REAL ESTATE, S.A., undertakes to delete the personal data within a maximum period of 30 days after the end of the referred activities. If information about a minor has been collected by the website without the permission of the holder of the child's parental responsibility, we inform you that the legal representative of the minor may exercise the rights of the minor on his/her behalf. In that case, we ask you to contact us.

The Personal Data Protection Policy may be changed by CEETRUSPORTUGAL - REAL ESTATE, S.A., at any time.

Should CEETRUSPORTUGAL - REAL ESTATE, S.A. intend to adjust the Policy (e.g. should CEETRUSPORTUGAL - REAL ESTATE, S.A. intend to use your Personal Data in a manner other than that stipulated in the Policy in force at the time of data collection), a notice of such changes shall be published in a revised version of the current Policy and the revised version shall come into force when published.

CEETRUSPORTUGAL - REAL ESTATE, S.A., will publish such changes in the page of the Personal Data Protection Policy, informing the client through a message when accessing the website, application or digital platforms.

We remind you that CEETRUSPORTUGAL - REAL ESTATE, S.A., has the commitment not to process your personal data in a way incompatible with the initial objectives already mentioned, except when in compliance with the rules in force.


For any questions or comments related to our Policy or to the way in which CEETRUSPORTUGAL - REAL ESTATE, S.A., collects and uses your Personal Data and to exercise your rights related to your Personal Data collected, please contact the Data Protection Officer at the following address